Meal Delivery, Pickup is Coming to Rossmoor
By Ann Peterson
Thursday, March 26 (1:30 p.m.): The GRF Board authorized pickups and delivery of meals and pantry items in Rossmoor.
Creekside Grill rolled out its delivery and pickup service on Wednesday, March 25. Starting Monday, March 30, Kairi’s Kitchen also will offer meal pickup service in Gateway. On Tuesday, March 31, Choice Lunch will set up in Gateway for pickup of pantry items, such as milk and eggs.
For full details, click on the blue button below.
Tuesday, March 24 (12 p.m.): The GRF Board of Directors will hold their regular meeting at 9 a.m. Thursday using the video conferencing website Zoom.
Among the topics the Board will discuss is the possibility of authorizing staff to work with private companies that have the ability to deliver and distribute essential food and meals in Rossmoor.
Click the blue button below for the full agenda.
Click the blue button below for instructions for joining Thursday’s meeting as an attendee.
Tuesday, March 24 (9:45 a.m.): A lot of questions have come up concerning the shelter-in-place order issued last week, which now extends across all of California.
Dr. Rohan Radhakrishna, deputy health officer for the Contra Costa Health Services, has tried to answer some of the most frequently asked questions in a program airing on Rossmoor Television’s Channel 28.
See the video below.
Sunday, March 22 (11:44 a.m.): The GRF reminds residents that in compliance with state and county COVID-19 orders, all GRF facilities remain closed and only essential services will be provided.
The GRF has received reports of groups gathering at the dog park and playing golf, pickleball, tennis and lawn bowling, despite the state and county orders and GRF announcements that facilities are closed. These activities are prohibited by the COVID-19 orders.
The closures include:
- GRF and MOD Offices
- Fitness Center
- Golf courses for all golf activities
- Tennis Courts
- Pickleball Courts
- Lawn Bowling
- Table Tennis
- Swimming pools
The State and County orders prohibit people from leaving their homes except for essential services. The orders allow for taking walks, walking dogs and riding bikes, as long as these activities are not done in groups and social distancing (remaining 6 feet apart) is followed. As such, the golf courses and GRF parks are open to walkers so long as residents do not walk in large groups and maintain social distancing when walking with a friend.
For more information about what is happening in Rossmoor, click on the links below. The CEO’s Monthly Report includes a full list of essential services.
Saturday, March 21 (10:20 a.m.): GRF CEO Tim O’Keefe has detailed in his monthly CEO’s report the steps being taken in Rossmoor to maintain essential services.
O’Keefe also answers in his report questions that have been asked frequently in the past week by residents.
Read the full report by clicking on the blue button below.
The cancelations of events in Rossmoor also has been updated:
Thursday, March 19 (8:40 p.m.): Gov. Gavin Newsom locked down all of California on Thursday night, extending to the entire state the shelter-in-place that the Bay Area adopted three days earlier.
Unlike the Bay Area’s order, which was set to be re-evaluated April 7, Newsom’s “stay-at-home” order has no end date.
The new order is essentially the same as the public health order already implemented in Contra Costa County. It calls for residents to remain in their homes except for essential activities, such as grocery shopping or seeking medical care. Essential businesses are permitted to stay open, including grocery stores, pharmacies, gas stations, banks and hardware stores. Restaurants are allowed to provide delivery and takeout services only.
Like with the county order, many services in Rossmoor are classified as essential under the state mandate.
When residents must leave home for essential activities, they are required to maintain social distancing of 6 feet.
Enforcing the order will be by a “social contract,” Newsom said, in which every resident will be asked to hold others accountable for following the rules.
“People will self-regulate their behavior and begin to adjust and adapt as they have been quite significant,” he said.
Contra Costa Health Services also has outlined what “stay at home” means. Read more here: https://cchealth.org/coronavirus/pdf/Stay-Home-Order-FAQs.pdf
Thursday, March 19 (5:14 p.m.): Because of the shelter-in-place order, the GRF Board of Directors are moving their regular Board meetings to a web service called Zoom for the foreseeable future.
This service will allow the Rossmoor public to access meetings by either an audio-only feature by dialing a dedicated phone number, or alternatively, by joining over a web browser to listen, view, and participate in the resident forum portion of the Board meetings. The instructions on how to call-in or participate in the meetings can be found by clicking the blue below.
The next regular Board meeting will be Thursday, March 26 at 9 a.m.
The link to join the meeting is https://rossmoor.zoom.us/j/429540881
For audio-only, dial one of the phone numbers listed and when prompted, enter the Webinar ID: 429 540 881. The phone numbers are 1-669-900-6833 or 1-346-248-7799 or 1-929-205-6099 or 1-253-215-8782 or 1-301-715-8592 or 1-312-626-6799.
GRF CEO Tim O’Keefe and the Board will provide updates regarding the community and impact of the county’s Public Health Order. For a sneak peek, O’Keefe has addressed some commonly asked questions from residents on Channel 28. See the video below.
Tuesday, March 17 (2:20 p.m.): While the shelter-in-place order has locked down much of the Bay Area through April 7, the Golden Rain Foundation is continuing to provide essential services to residents in Rossmoor.
GRF CEO Tim O’Keefe issued the following statement:
“At 12:01 a.m. on Tuesday March 17, 2020, Contra Costa County joined six other counties in the Bay Area in issuing an emergency public health order requiring all individuals in the county to shelter at their place of residence and not leave home, except to provide or receive certain essential services.
“The county order has provisions that allow GRF to continue to operate certain essential services. According to the order, residential facilities that serve seniors are allowed to operate as an essential business provided that certain protocols are followed, including strict adherence to the social distancing requirement of 6 feet.
“Therefore, much of the maintenance services of MOD are permitted, although it is limited to essential operation of residences. In addition, the GRF Counseling Office, Rossmoor News, Channel 28 and the Rossmoor.com website are allowed. Limited bus service may be available for 1 to 2 passengers, so expect long delays.
“After consultation with the Walnut Creek City Manager, limited landscape maintenance also may occur strictly to keep plants, trees and grasses from being overgrown. Of course, hazards in or near buildings or in landscaped areas can be immediately addressed. Fire abatement activities may also proceed. Broken irrigation systems may be repaired, but all new plantings and irrigation installations must be suspended.”
The full county order can be viewed by clicking the blue button below.
O’Keefe continued: “We recognize that the current health crisis and shelter at home order are unsettling, uncomfortable and unprecedented. All of this is uncharted territory for everyone. Thank you for your patience and understanding.”
Here’s a closer look at services still permitted:
Bus service: Dial-A-Bus will be available for residents who need to be transported to essential locations. The service will operate from 9 a.m. to 5 p.m. daily. An hour’s notice is required and it is first come, first served. Call 925-988-7676 to schedule the service.
Residents requiring services will answer a brief screening questionnaire. Only 1 to 2 residents are allowed on the bus per trip to support self-distancing requirements.
Bus service will be provided to Safeway and CVS at the Rossmoor Shopping Center, John Muir Medical Center across the street from the shopping center and Kaiser Walnut Creek (direct service only). Other medically necessary services will be considered on a case-by-case basis.
Mutual Operations: This is considered an essential business according to the county order, which allows plumbers, electricians, exterminators and other service providers to provide “services that are necessary to maintaining the safety, sanitation and essential operation of residences, essential activities and essential businesses.”
Therefore, MOD will continue to provide maintenance services as outlined in the management agreement for the safety and wellness of the Mutual properties.
MOD offices are closed to walk-in traffic but are answering phone calls and emails. MOD staff will ask residents about their current health and travel history prior to booking appointments.
Counseling: During the shelter in place, the Counseling Office staff will be checking voice messages and emails during normal business hours from 8 a.m. to 4:30 p.m. Monday through Friday. The Counseling office is continuing to provide services by phone.
Residents who would like to schedule a phone session or have a question, can leave a message at 925-988-7750 and someone will get back to them. Residents who have a psychiatric emergency or need to speak to someone immediately should call the Contra Costa Crisis Center at 211.
Counseling also has put together a helpful list of resources, including meal-delivery services. Click on the blue button below.
Rossmoor News and Channel 28: As media are classified as essential, Channel 28 will continue broadcasting and the Rossmoor News will continue Wednesday delivery of the paper.
The News also is updating information about the coronavirus and its impact on Rossmoor here on the www.rossmoor.com/breaking-news page.
While the office is closed to walk-in visitors, the phones and emails will be monitored during business hours Monday through Friday. Call 925-988-7800 or email firstname.lastname@example.org. Send notices about cancelations to email@example.com.
Because of impacts to staff and the newspaper printer, some deadlines have been adjusted. All ads, obituaries and letters to the editor are due at 3 p.m. Thursday the week before publication until the shelter in place is lifted.
To permit high-risk individuals to shelter in place, some regular news carriers will not be delivering during the next three weeks. Other Rossmoor staff will step in to help with deliveries. We ask for residents’ patience as they might not receive their paper at the usual time.
Golf: Both golf courses are closed, as is the Golf Shop, until April 7. The golf maintenance crew will continue to maintain the courses during the closure. Staff also will patrol the courses to ensure no one is playing, to protect those who are walking on the courses. (Outdoor walks are permitted during the shelter in place but the 6-foot social distancing will be strictly enforced.)
Front gate: The front gate will remain open and authorized visitors admitted. GRF cannot deny access to residents’ visitors and are not authorized to screen visitors for the coronavirus symptoms.
The gatehouse is only open for staff and closed to everyone else. If you need assistance from the gate, call 925-988-7899. No one is permitted to stop by.
Patrol and EMT response: Securitas will continue to respond to all medical calls for service and other emergency calls, but will only take non-emergency reports via phone. EMTs are on-duty 24/7 and will respond to all medical calls. However, if you have traveled out of the country and are experiencing flu like symptoms and need medical assistance, call 9-1-1.
Public Safety Office: Staff will be available from 8:30 a.m. to 3:30 p.m., Monday to Saturday, to answer calls and handle appointments; walk-ins are not allowed during the shelter in place. Staff will issue resident/lessee RFID tags only; other sponsored tags will not be issued. Residents should call 925-988-7841 to schedule an appointment and obtain information about what is needed to get the RIFD tag. At this time only checks will be accepted for payment, no credit cards.
Only one person at a time will be admitted into the Public Safety Office; two people will be permitted if a resident needs assistance from a family member or caregiver.
ID cards will not be issued as the social distancing required by the county order cannot be maintained.
Residents should call 925-988-7641 or 925-988-7899 to add guests to their guest list.
More information: For basic information, residents should call 925-988-7700. The phone line is staffed Monday through Friday from 9 a.m. to 5 p.m.
For a list of closures and cancelations, click the blue buttons below.
Meantime, the GRF Human Resources team has been trying to assist affected employees, too.
“In response to recent County’s health directives, we have taken measures to balance essential services for Rossmoor residents, while ensuring the safety of our employees who are impacted by a reduction in their normal course of work,” said Human Resources Manager Eric Wong. “We will continue to monitor any new instructions from public health officials or government authorities to maintain compliance while being supportive of employee health and well-being and the needs of our community.”
O’Keefe also reminded residents to take preventive measures during the coronavirus scare: “Until this health crisis is over, residents are encouraged to rigorously wash hands frequently with soap and water, maintain a minimum of a 6-foot social distance from others, and limit the time away from your home to only the grocery store and for medical necessities.
“In the meantime, residents are encouraged to learn about the disease from reputable sources and refer often to the websites of the public health officials. You will find links to these and other reputable resources below:”
- Contra Costa County Health Services: https://cchealth.org/coronavirus/ or call the Advice Nurses at 1-877-661-6230
- California Dept of Public Health: www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/nCOV2019.aspx
- U.S. Centers for Disease Control and Prevention: www.cdc.gov/coronavirus/index.html
- World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
- National Geographic explains what happens to your body if attacked by coronavirus: www.nationalgeographic.com/science/2020/02/here-is-what-coronavirus-does-to-the-body/
- Johns Hopkins University and Medical Center Coronavirus Tracker: www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6